Experion automated electrophoresis system – Bio-Rad Experion DNA Analysis Kits User Manual

Page 29

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25

Error Code

Message

Probable Cause

Recommended Action

Installation rolls back (continued)

Conflict with installed software
or between installation demands
and current system configuration

Ask your IT department for assistance

Install Experion software on a computer that has
only basic software installed

Invalid characters in name:
<Name> were found and
removed. Valid characters are:
alphanumeric, <, >, [, ] and
spaces

The DNA name contains invalid
characters

Enter a valid name

Power-on Self Test Error: Current
Read Error found on Supply

Contact Bio-Rad Technical Support

Power-on Self Test Error: Voltage
Read Error found on Supply

Contact Bio-Rad Technical Support

Script Calibration error in
Channel

Contact Bio-Rad Technical Support

Select an electrophoresis station
before starting a run

Select an electrophoresis station, then start
the run

Self Calibration error in Channel

Contact Bio-Rad Technical Support

There is an instance of Experion
application running on this
machine. Please close it to
continue the installation

An attempt was made to install/
upgrade Experion software while
the software was running

Close the running application and click OK to
proceed with installation

The molecular weight m.nn ±
d.dd overlaps with Protein: ID =
<id> <Name> m.nn ± d.dd

Search criteria overlap, resulting
in a single peak being identified
with two names, which is not
permitted

Redefine the molecular weight so there is no
overlap; <ID> and <Name> are populated with
the entry with which the size overlaps

This run file is either being used
by another user or has a read-
only access. Continue opening in
read-only mode?

User does not have write
permission for the file

Deselect the read-only flag in the run file
properties

Log in as an Administrator to access the file

Add Experion group access to the data folder.
Deselect Use simple file sharing under Control
Panel > Folder options > View to enable the
Security tab

UAC is ON which requires
application to be run with
administrative privileges

(This error is specific to the Vista
operating system)

Right-click the Experion software desktop icon
and select Run As Administrator

Unexpected error in establishing
database connection

Restart the computer and try again

If the problem persists, update Windows via
Windows update and then uninstall Experion
software (see Uninstalling Experion 3.0 XP in the
software Help file). Reinstall Experion software

USB Buffer Overflow

Communication error between
the PC and the electrophoresis
station

Exit Experion software and power off
the electrophoresis station. Power the
electrophoresis station back on and then launch
Experion software

Always power on the electrophoresis station
before launching Experion software

Experion Automated Electrophoresis System

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