2 user-side management enrollment process, User-side management enrollment process – Acronis Access Advanced - Administrator's Guide User Manual

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7. Choose the number of days you'd like the invitation to be valid for in the Number of days until

invitation expires field.

8. Choose the number of PINs you'd like to send to each user on the invitations list. This can be

used in cases where a user may 2 or 3 devices. They will receive individual emails containing each
unique one-time-use PIN.

Note: Acronis Access licensing allows each licensed user to activate up to 3 devices, each additional device
beyond 3 is counted as a new user for licensing purposes.

9. Choose the version or versions of the Access Mobile Client that you would like your users to

download and install on their device. You may choose iOS, Android, or Both. If you are using
Acronis Access for Good Dynamics, you can select that option and your users will only be
directed to download the Good Dynamics version of the Access Mobile Client.

10. Press Send.

Note: If you get an error message when sending, confirm that the SMTP settings in the SMTP tab under
General Settings are correct. Also, if you're using Secure connection, verify that the certificate you are using
matches the host name of your SMTP server.

Inviting users previously enrolled by mobilEcho 4.5 or earlier

mobilEcho 2.X did not require a PIN number to enroll a client in the Client Management system.
There are two options for migrating mobilEcho 2.X clients to the Acronis Access management system.
By default, mobilEcho servers that are upgraded from 2.X allow clients previously managed by the
2.X server to auto-enroll and appear in the Acronis Access Devices list without having to enter a PIN
number. If you would like to ensure that all devices accessing the system have enrolled with a PIN
number, you can disable this setting. In that case, if the user doesn't have User can remove Mobile
Client from management
privileges, the user will need to delete Acronis Access from their device
and reinstall a new copy from the App Store before they can enroll using a PIN number.

Also note that when this auto-enroll setting is enabled, it will be possible to do an iTunes backup of a
device running a managed version of mobilEcho 2.X or 3.0, restore that backup to a new device, and
as long as the user has the active directory username and password for the associated account, that
new device can be automatically enrolled in client management without a PIN number.

It is recommended that you disable the auto-enroll setting after your previously managed clients
have all accessed the management server for the first time. They will appear in the Devices list when
this happens.

To allow mobilEcho clients that were already enrolled in mobilEcho 2.X Client Management to
automatically enroll after your mobilEcho Client Management server is upgraded to the Acronis
Access Server, enable the Allow mobilEcho clients previously managed by 2.X servers and managed
mobilEcho clients restored to new devices to auto-enroll without PIN
setting.

1.3.2 User-side Management Enrollment Process

Each user sent a management enrollment invitation will receive an email that contains:

A link to install the Access Mobile Client from the Apple App Store.

A link used to launch the Access Mobile Client app and automate the enrollment process.

A one-time use PIN number.

Their management server address.

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