10 monitoring, Monitoring – Acronis Access Advanced - Administrator's Guide User Manual
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Copyright © Acronis International GmbH, 2002-2014
As of version 7.0 of the Acronis Access Server, the exceptions module has been removed from the list
of available modules and is enabled at all times by default. Users that have upgraded from a previous
version of Acronis Access may still see the exceptions module in the list. Once you make a change to
the logging options and press Save, it will disappear.
Warning: These settings should not be used during normal operation and production conditions.
General Debug Logging Level - Sets the main level you want to be logged (Info, Warnings, Fatal
errors etc.)
Note: Enabled debug modules always log at the debug level, regardless of the general debug logging level
above.
Available Debug Modules - Shows a list of available modules.
Enabled Debug Modules - Shows the active modules.
Note: In the cases where the product was updated and not a new installation, the log files will be in C:\Program
Files (x86)\Group Logic\Common\apache-tomcat-7.0.42\logs.
Note: On a clean installation of Acronis Access, the log files will be in C:\Program Files
(x86)\Acronis\Access\Common\apache-tomcat-7.0.42\logs
3.10 Monitoring
The performance of this server can be monitored using New Relic. If you would like to monitor this
server, please enable monitoring and provide the path to your New Relic YML file. To obtain a New
Relic YML file, you will need to create an account with New Relic.
Note: It is highly recommended not to put your New Relic YML file into the Acronis Access server directories to
avoid having your file accidentally removed or altered on upgrade or uninstall.
Note: If you make changes to your New Relic YML file, or change New Relic YML files, you will need to restart
the Acronis Access Tomcat service for the changes to take effect.
Enable New Relic monitoring? - If enabled, you are required to provide a path to the New Relic
configuration file (newrelic.yml)
Installing New Relic
This type of installation will let you monitor your Acronis Access Server application, not the actual
computer on which it is installed.