Canon VK-64 - Manual (Page 232)

232
Reinstalling VK-64/VK-16
You cannot reinstall the software if you use the upgrade program.
When You Have the Released Version
Uninstall v1.3.
Obtains the v1.3 upgrade program (free program).
Available from: canon.com/webview
Back up the following folders that are in the Storage Servers of v1.1 and v1.2.
<Startup drive for OS>: \Documents and Settings\All Users\Application Data\
Canon\Webview\NVR
<All drives> :\WebView-NVR
Install the new version by following the upgrade procedure described at our
WebView Product web page.
If a failure occurs, restore the previous version by following “Procedure for Restoring
Previous Version” (
➝ p. 233).
When You Do Not Have the Released Version 1.3
Uninstall v1.3.
Install the previous version.
Execute the v1.3 upgrade program.
3
2
1
4
3
2
1
When You Want to Perform the Full New Installation
If you have removed the application from Add or Remove
Programs in the Control Panel, the application folder, including
its setting files and recorded data, remains undeleted. To delete
all these files, delete all the following folders.
<System drive> :\Program Files\Canon\Webview\NVR
<System drive> :\Webview-NVR (storage folder for recorded
and event data)
<System drive> :\Documents and Settings\All Users\
Application Data\Canon\WebView\NVR (storage folder for
setting files)
Tip