Print quality problems – Dell 3000cn Color Laser Printer User Manual

Page 136

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source or on the wrong

print media.

and in the printer driver.

Print media does not

stack neatly in the output

bin.

Turn the print media stack over in the tray or multipurpose feeder.

Printer does not duplex

pages.

Make sure Duplex is selected in both the PCL (Printer Control Language) menu on the printer

operator panel and in the printer driver.

Make sure you have enough printer memory installed.

Print Quality Problems

Problem

Action

Color is out of alignment.

· The inside of printer is dirty.

· If you install a new black cartridge and a ROS cleaning has not been done, this problem

will happen. See "

Cleaning Inside the Printer

".

Print is too light.

· The toner may be low. Confirm the amount of the toner and change the toner cartridges if

necessary.

· Set the Draft Mode check box to off in the Advanced in the printer driver.

· If you are printing on an uneven print surface, change the Paper Type settings in the Tray

Settings

menu. See "

Paper Type

."

· Verify that the correct print media is being used.

· The drum cartridge may need to be replaced. Change the drum cartridge.

Toner smears or print comes

off page.

· If you are printing on an uneven print surface, change the Paper Type settings in the Tray

Settings

menu. See "

Paper Type

."

· Verify that the print media is within the printer specifications. See "

Print Media Supported

."

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