Solving problems, Paper feeding problems, Printing problems – Dell 5330dn Workgroup Mono Laser Printer User Manual

Page 119

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Solving Problems

 

Please Wait...

OPC is Cleaning

Your printer is printing a Cleaning sheet
now.

Please wait a few minutes.

Fuser

Cleaning

Your printer is printing a Cleaning sheet
now.

Please wait a few minutes.

Self Diagnostics

Temperature

The engine in your printer is checking
some problems detected.

Please wait a few minutes.

Self Diagnostics

LSU

The LSU(Laser Scanning Unit)in your
printer is checking some problems
detected.

Please wait a few minutes.

Install Toner

A toner cartridge is not installed.

Install a toner cartridge.

Invalid Toner/

Toner is not valid

for this machine

The toner cartridge you have installed is
not for your printer.

Install a genuine Dell toner cartridge
designed for your printer.

IP Conflict/

IP Address conflict

The network IP address you have set is
being used by someone else.

Check the IP address and reset it, if
necessary. See

"Setting Up a Network-

connected Printer"

.

Paper Mismatch/Tray

The paper size specified in the printer
properties does not match the paper you
are loading.

Load the correct paper in the tray.

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the
problem persists,
contact Dell.

Paper Feeding Problems

 

Printing Problems

Condition

Suggested solutions

Paper is jammed during printing.

Clear the paper jam. See

"Clearing Jams in the Paper Tray"

.

Paper sticks together.

l

Ensure that there is not too much paper in the paper tray.
The paper tray can hold up to 500 sheets of paper
depending on the thickness of your paper.

l

Ensure that you are using the correct type of paper. See

"Paper Specifications"

.

l

Remove paper from the paper tray and flex or fan the
paper.

l

Humid conditions may cause some paper to stick together.

Multiple sheets of paper do not feed.

l

Different types of paper may be stacked in the paper tray.
Load paper of only one type, size, and weight.

l

If multiple sheets have caused a paper jam, clear the paper
jam. See

"Clearing Jams in the Paper Tray"

.

Paper does not feed into the printer.

l

Remove any obstructions from inside the printer. See

"Cleaning the Interior"

.

l

Paper has not been loaded correctly. Remove paper from
the tray and reload it correctly.

l

There is too much paper in the paper tray. Remove excess
paper from the tray.

l

The paper is too thick. Use only paper that meets the
specifications required by the printer. See

"Paper

Specifications"

.

The paper keeps jamming.

l

Ensure that the correct paper size is selected. See

"For

standard, Optional 500 Sheet Tray and HCF Setting Paper
Size"

.

l

An incorrect type of paper is being used. Use only paper
that meets the specifications required by the printer. See

"Paper Specifications"

.

l

There may be debris inside the printer. Open the top
cover
and remove the debris.

Transparencies stick together in the paper
exit.

Use only transparencies specifically designed for a laser printer.
Remove each transparency as it exits the printer.

Envelopes skew or fail to feed correctly.

Ensure that the paper guides are securely in place on both sides
of the envelopes.

Condition

Possible cause

Suggested solutions

The printer does not
print.

The printer is not receiving power.

Check the power cord connections. Check
the power switch and the power source.

The printer is not selected as the
default printer.

Select DELL 5330dn Mono Laser Printer
as your default printer in Windows.

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