Lockups and software problems – Dell Vostro 1710 (Early 2008) User Manual

Page 10

Advertising
background image

Windows Vista:

1. Click Start

® Control Panel® Hardware and Sound.

2. Click Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

If you have problems with a Dell IEEE 1394 device —

Contact Dell Support.

If you have problems with an IEEE 1394 device not provided by Dell —

Contact the IEEE 1394 device manufacturer.

Lockups and Software Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions that

shipped with your computer.

The computer does not start up

Check the diagnostic lights —

See

Power Problems

.

Ensure that the power cable is firmly connected to the computer and to the electrical outlet

The computer stops responding

NOTICE:

You may lose data if you are unable to perform an operating system shutdown.

Turn the computer off —

If you are unable to get a response by pressing a key on your keyboard or moving your mouse,

press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

A program stops responding

End the program —

1. Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

2. Click the Applications tab.

3. Click to select the program that is no longer responding.

4. Click End Task.

A program crashes repeatedly

NOTE:

Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

Check the software documentation —

If necessary, uninstall and then reinstall the program.

Advertising