Hardware troubleshooter, Dell diagnostics, When to use the dell diagnostics – Dell Vostro 1710 (Early 2008) User Manual

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A possible

processor

failure has

occurred.

Reseat the processor (see

Removing the Processor Module

).

If the problem persists, contact Dell Support.

A possible

graphics

card/video

failure has

occurred.

Reseat any installed graphics cards.

If available, install a working graphics card into your computer.

If the problem persists, contact Dell Support.

A possible LCD

failure has

occurred.

Reseat the LCD cable (see

Removing the Display Assembly

).

If the problem persists, contact Dell Support.

A possible

keyboard

failure has

occurred.

Reseat the keyboard (see

Removing the Keyboard

).

If available, connect an external keyboard.

If the problem persists, contact Dell Support.

A possible USB

controller

failure has

occurred.

Remove any USB devices.

If the problem persists, contact contact Dell Support.

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the incompatibility.

Windows Vista®:

1. Click the Windows Vista start button

, and click Help and Support.

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.

3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Windows XP:

1. Click Start® Help and Support.

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.

3. In the Fix a Problem section, click Hardware Troubleshooter.

4. In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to follow the

remaining troubleshooting steps.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions that

shipped with your computer.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

Solving Problems

, and then run the Dell Diagnostics

before contacting Dell for assistance.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

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