Dell Vostro 1710 (Early 2008) - Manual (Page 2)

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Troubleshooting
Dell™ Vostro™ 1710
Service Manual
Troubleshooting Tools
Solving Problems
Dell Technical Update Service
Dell Support Utility
Troubleshooting Tools
Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that
shipped with your computer.
Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard status
lights display the current status (on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the computer starts
without error, the lights flash, and then turn off. If the computer malfunctions, however, you can use the status of the lights
to help identify the problem.
NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For
more information on using the system setup program, see the Dell™ Technology Guide on your computer or at
support.dell.com.
Diagnostic Light Codes During POST
To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right
(Num Lock, Caps Lock, and then Scroll Lock). If the computer malfunctions the individual lights display a status of either On
, Off , or Flashing .
Light
Pattern
Problem
Description
Suggested Resolution
No memory
modules are
detected.
If two or more memory modules are installed, remove the modules (see Removing a
Memory Module ), then reinstall one module (see Replacing a Memory Module ) and
restart the computer. If the computer starts normally, continue to install additional
memory modules (one at a time) until you have identified a faulty module or
reinstalled all modules without error.
If available, install working memory of the same type into your computer (see
Memory ).
If the problem persists, contact Dell Support.
Memory
modules are
detected, but a
memory failure
has occurred.
If two or more memory modules are installed, remove the modules (see Removing a
Memory Module ), then reinstall one module (see Replacing a Memory Module ) and
restart the computer. If the computer starts normally, continue to install additional
memory modules (one at a time) until you have identified a faulty module or
reinstalled all modules without error.
If available, install working memory of the same type into your computer (see
Memory ).
If the problem persists, contact Dell Support.