Hard drive problems, E-mail, modem, and internet problems – Dell XPS 600 User Manual

Page 41

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Solving Problems

41

Problems writing to a CD/DVD-RW drive

Hard drive problems

E-Mail, Modem, and Internet Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions

located in the

Product Information Guide

.

NOTE:

Connect the modem to an analog telephone jack only. The modem does not operate while it is

connected to a digital telephone network.

C

LOSE

OTHER

PROGRAMS

The CD/DVD-RW drive must receive a steady stream of data when

writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.

T

URN

OFF

STANDBY

MODE

IN

W

INDOWS

BEFORE

WRITING

TO

A

C D / D V D - R W

DISC

See

"Standby Mode" on page 33 or search for the keyword

standby in Windows Help and Support Center.

for information on power management modes. For information on accessing window Help, see
"Windows Help and Support Center" on page 12.

R

UN

C

HECK

D

ISK

1

Click the Start button and click My Computer.

2

Right-click Local Disk C:.

3

Click Properties.

4

Click the Tools tab.

5

Under Error-checking, click Check Now.

6

Click Scan for and attempt recovery of bad sectors.

7

Click Start.

C

HECK

THE

M

ICROSOFT

O

UTLOOK®

E

XPRESS

SECURITY

SETTINGS

If you cannot open your e-mail

attachments:

1

In Outlook Express, click Tools, click Options, and then click Security.

2

Click Do not allow attachments to remove the checkmark.

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