Dell XPS 600 - Manual (Page 51)

Solving Problems
51
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
No sound from speakers
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been
listening to MP3 songs, ensure that you did not turn the player volume down or off.
C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and
troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.
C HECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on
the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers
are connected to the card.