No sound from headphones – Dell XPS 600 User Manual

Page 52

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52

Solving Problems

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.dell.com | support.dell.com

No sound from headphones

E

NSURE

THAT

THE

SUBWOOFER

AND

THE

SPEAKERS

ARE

TURNED

ON

—

See the setup diagram

supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to
eliminate distortion.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

—

Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

D

ISCONNECT

HEADPHONES

FROM

THE

HEADPHONE

CONNECTOR

—

Sound from the speakers is

automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.

T

EST

THE

ELECTRICAL

OUTLET

—

Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

E

LIMINATE

POSSIBLE

INTERFERENCE

—

Turn off nearby fans, fluorescent lights, or halogen lamps to

check for interference.

R

UN

THE

SPEAKER

DIAGNOSTICS

R

EINSTALL

THE

SOUND

DRIVER

—

See "Drivers" on page 60.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

—

See "Resolving Software and Hardware Incompatibilities"

on page 64.

C

HECK

THE

HEADPHONE

CABLE

CONNECTION

—

Ensure that the headphone cable is securely inserted

into the headphone connector (see "Front View (Doors Open)" on page 72).

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

—

Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

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