Solving copy problems, Copier does not respond, Scanner unit does not close – Dell 5535dn Mono Laser MFP User Manual

Page 261: Poor copy quality

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8

Touch Submit.

9

Touch

.

Solving copy problems

Copier does not respond

These are possible solutions. Try one or more of the following:

C

HECK

THE

DISPLAY

FOR

ERROR

MESSAGES

Clear any error messages.

C

HECK

THE

POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

Scanner unit does not close

Make sure there are no obstructions:

1

Lift the scanner unit.

2

Remove any obstruction keeping the scanner unit open.

3

Lower the scanner unit.

Poor copy quality

These are some examples of poor copy quality:

•

Blank pages

•

Checkerboard pattern

•

Distorted graphics or pictures

•

Missing characters

•

Faded print

•

Dark print

•

Skewed lines

•

Smudges

•

Streaks

•

Unexpected characters

•

White lines in print

These are possible solutions. Try one or more of the following:

C

HECK

THE

DISPLAY

FOR

ERROR

MESSAGES

Clear any error messages.

Troubleshooting

261

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