Dell Inspiron 531s (Mid 2007) - Manual (Page 56)

56
Solving Problems
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E NSURE THAT M ICROSOFT® W INDOWS® RECOGNIZES THE DRIVE —
Windows XP:
Click Start and click My Computer.
Windows Vista
®
:
Click Start and click Computer.
If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent
Windows from recognizing the drive.
E NSURE THAT THE DRIVE IS ENABLED IN THE SYSTEM SETUP PROGRAM — See
"System Setup" on page 172.
T EST THE DRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C LEAN THE DRIVE OR DISK — See "Cleaning Your Computer" on page 179.
C HECK THE CABLE CONNECTIONS
R UN THE H ARDWARE T ROUBLESHOOTER — See "Resolving Software and
Hardware Incompatibilities" on page 91.
R UN THE D ELL D IAGNOSTICS — See "Starting the Dell Diagnostics From Your
Hard Drive" on page 84.
book.book Page 56 Wednesday, April 16, 2008 3:33 PM