Video and monitor problems, If the screen is blank – Dell Inspiron 531s (Mid 2007) User Manual

Page 76

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76

Solving Problems

Video and Monitor Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE:

See the monitor documentation for troubleshooting procedures.

If the screen is blank

C

HECK

THE

MONITOR

CABLE

CONNECTION

• Ensure that the graphics cable is connected as shown on the setup diagram for

your computer.
If an optional video card is installed, check that the monitor cable is connected to
the card, rather than the video connector on the system board.

• If you are using a graphics extension cable and removing the cable solves the

problem, the cable is defective.

• Swap the computer and monitor power cables to determine whether the power

cable is defective.

• Check the connector for bent or broken pins. (It is normal for monitor cable

connectors to have missing pins.)

C

HECK

THE

MONITOR

POWER

LIGHT

If the power light is off, firmly press the

button to ensure that the monitor is turned on. If the power light is lit or blinking,
the monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

book.book Page 76 Wednesday, April 16, 2008 3:33 PM

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