Dell Inspiron 531s (Mid 2007) - Manual (Page 73)

Solving Problems
73
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for
setup and troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking
tab or button.
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —
Windows XP:
1 Click Start, click Control Panel, and then click Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1 Click Start , click Control Panel, and then click Hardware and Sound.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
book.book Page 73 Wednesday, April 16, 2008 3:33 PM