Dell Inspiron 531s (Mid 2007) - Manual (Page 60)

60
Solving Problems
Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
Windows XP:
1 Click Start → Control Panel→ Printers and Other Hardware→ Phone and Modem
Options → Modems.
2 Click the COM port for your modem → Properties→ Diagnostics→ Query Modem
to verify that the modem is communicating with Windows.
Windows Vista:
1 Click Start and click Control Panel.
2 Click Hardware and Sound.
3 Click Phone and Modem Options and click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify
that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have
subscribed to an Internet provider. With the Windows Mail e-mail program open,
click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service provider.
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