Troubleshooting, Post error messages – Dell PowerEdge RAID Controller 6i User Manual

Page 111

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Troubleshooting

111

Troubleshooting

To get help with your Dell™ PowerEdge™ Expandable RAID Controller
(PERC) 6 and Dell Cost-Effective RAID Controller (CERC) 6/i controller, you
can contact your Dell Technical Service representative or access the Dell
Support website at support.dell.com.

Post Error Messages

The controller BIOS read-only memory, ROM provides INT 13h functionality
(disk I/O) for the virtual disks connected to the controller, so that you can boot
from or access the physical disks without the need of a driver. Table 7-1
describes the error messages and warning messages that display for the BIOS.
Table 7-2 describes the error messages that display for displays the battery
backup unit (BBU).

Table 7-1.

BIOS Errors and Warnings

Message

Meaning

BIOS Disabled. No Logical

Drives Handled by BIOS

This warning message displays after you disable
the ROM option in the configuration utility.
When the ROM option is disabled, the BIOS
cannot boot Int13h and cannot provide the
ability to boot from the virtual disk.

Int13h is an interrupt signal that supports
numerous commands that are sent to the
BIOS, then passed to the physical disk. The
commands include actions you can perform
with a physical disk, such as reading, writing,
and formatting.

Press

<Ctrl><R>

to

Enable BIOS

When the BIOS is disabled, you are given the
option to enable it by entering the
configuration utility. You can change the setting
to Enabled in the configuration utility.

Dell_PERC6.1_UG.book Page 111 Wednesday, April 15, 2009 4:18 PM

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