Dell PowerVault 775N (Rackmount NAS Appliance) - Manual (Page 24)

Starting System Diagnostics
NOTE: To perform the tasks in this section, you can connect a keyboard, mouse, and monitor to your system, or you
can use the console redirection function on the serial port (COM1). See Figure 2-3 for the location of the serial port.
See the System Administrator's Guide for information on console redirection.
1. Go to the Dell | Support website at support.dell.com and download the system diagnostics.
2. Create diskettes from the downloaded diagnostics program.
3. Insert the first diskette you created into the system's diskette drive.
4. Boot the system.
If the system fails to boot, see " Getting Help ."
When you start the system diagnostics, a message is displayed telling you that the diagnostics is loading. The Diagnostics
menu appears. The menu allows you to run all or specific diagnostic tests or to exit system diagnostics.
NOTE: Before you read the rest of this section, start the system diagnostics so that you can see it on your monitor
screen.
For a quick check of the system, select Test All Devices and then select Quick Tests. This option runs only the device tests
that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this option first
to increase the chance of tracing the source of the problem quickly. To test a particular device, select Test One Device. For
a complete check of the system, select Test All Devices and then select Extended Tests.
To check a particular area of the system, choose Advanced Testing. When you select Advanced Testing, the main screen
of the diagnostics appears. This screen includes a listing of the various device groups in the system and the system's service
tag.
To view data on test results, select Information and Results. Select Program Options to view the program options screen,
which lets you set various test parameters.
By selecting the Device Configuration option, you can see an overview of the devices in the system.
Selecting Exit to MS-DOS exits the diagnostics and returns you to the MS-DOS ® operating system environment.
To select an option from the Diagnostics menu, highlight the option and press <Enter>, or press the key that corresponds
to the highlighted letter in the option you choose.
Using the System Diagnostics
When you select Advanced Testing from the Diagnostics menu, the main screen of the diagnostics appears.
Information on the main screen of the diagnostics is presented in the following areas:
Two lines at the top of the main screen identify the diagnostics, the version number, and the system service tag.
On the left side of the screen, Device Groups lists the diagnostic device groups in the order they will run if you select
All under the Run Tests submenu. Press the up- or down-arrow key to highlight a device group.
On the right side of the screen, Devices for Highlighted Group lists the specific devices within a particular test
group.
Two lines at the bottom of the screen make up the menu area. The first line lists the menu options you can select;
press the left- or right-arrow key to highlight an option. The second line gives information about the highlighted
option.
Using the Device Groups Menu