Dell PowerVault 775N (Rackmount NAS Appliance) - Manual (Page 48)

Error message indicates integrated RAID controller problem
Action
1. Enter the System Setup program and check the setting for the integrated RAID controller (see "Using the System
Setup Program" in the User's Guide).
If the controller is enabled, go to step 4.
2. Change the RAID controller setting to Enabled, and then reboot the system.
3. See the documentation provided with the RAID controller software and check the software settings.
4. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System
Information document.
5. Remove the cover (see " Removing the Cover ").
6. Reseat the RAID memory module in its connector (see Figure 7-3 in "Installing Drives").
7. Reseat the RAID hardware key in its connector (see Figure 7-4 in "Installing Drives").
8. Reseat the RAID battery cable connector (see Figure 7-5 in "Installing Drives").
9. Replace the back cover (see " Replacing the Cover ").
10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
If the problem is not resolved, continue to step 11.
11. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
12. Remove the cover (see " Removing the Cover ").
CAUTION: Replace the battery only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer's instructions. See the System Information document
for additional information.
13. Replace the RAID battery (see Figure 7-5 in "Installing Drives").
14. Replace the back cover (see " Replacing the Cover ").
15. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
If the problem is not resolved, see " Getting Help " for instructions on obtaining technical assistance.
Troubleshooting a RAID Controller Card
Your system may contain an optional RAID controller card. If you encounter problems with the controller, see the RAID
controller's documentation for detailed information on troubleshooting.
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