Getting help, Getting, Help – Dell PowerVault 775N (Rackmount NAS Appliance) User Manual
Page 77: Technical assistance, World wide web
Getting Help
Dell™ PowerVault™ 775N Systems Installation and Troubleshooting Guide
Returning Items for Warranty Repair or Credit
Technical Assistance
If you need assistance with a technical problem, perform the following steps:
1. Complete the procedures in "
."
2. Run the system diagnostics.
3. Use Dell's extensive suite of online services available at Dell | Support at support.dell.com for help with installation
and troubleshooting procedures.
For more information, see "
."
4. If the preceding steps have not resolved the problem, call Dell for technical assistance.
NOTE:
Call technical support from a phone near or at the system so that technical support can assist you with any
necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the
proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click
the Express Service Code icon, and follow the directions.
For instructions on using the technical support service, see "
NOTE:
Some of the following tools are not always available in all locations outside the continental U.S. Call your local
Dell representative for information on availability.
World Wide Web
The Internet is your most powerful tool for obtaining information about your system and other Dell™ products. Through the
Internet, you can access most of the services described in this section, including AutoTech, TechFax, order status, technical
support, and product information.
You can access Dell | Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill
in the requested details to access help tools and information.
Dell can be accessed electronically using the following addresses:
World Wide Web