Troubleshooting system memory – Dell PowerVault 775N (Rackmount NAS Appliance) User Manual

Page 42

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Information document.

3. Remove the cover (see "

Removing the Cover

").

4. Ensure that the expansion-card cage is properly installed (see "

Replacing the Expansion-Card Cage

" in "Installing

System Options").

5. Ensure that each expansion card is firmly seated in its connector (see "

Installing an Expansion Card

" in "Installing

System Options").

6. Ensure that any appropriate cables are firmly connected to their corresponding connectors on the expansion cards.

7. Replace the cover (see "

Replacing the Cover

").

8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

9. Run Quick Tests in the system diagnostics.

If the problem persists, go to step 10.

10. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

11. Remove the cover (see "

Removing the Cover

").

12. Remove all expansion cards installed in the system (see "

Removing an Expansion Card

" in "Installing System Options").

13. Replace the cover (see "

Replacing the Cover

").

14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

15. Run Quick Tests in the system diagnostics.

If the tests do not complete successfully, see "

Getting Help

" for information on obtaining technical assistance.

16. For each of the remaining expansion cards, perform the following steps:

a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

b. Remove the cover (see "

Removing the Cover

").

c. Reinstall one of the expansion cards you removed in step 12.

d. Run Quick Tests in the system diagnostics.

If the tests do not complete successfully, see "

Getting Help

" for information on obtaining technical assistance. If

you have reinstalled all of the expansion cards and the Quick Tests are still failing, see "

Getting Help

" for

information on obtaining technical assistance.

Troubleshooting System Memory

Problem

Faulty memory module

Faulty system board

Front-panel status LCD indicating a problem with system memory

Action

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