Dell Latitude LM - Manual (Page 121)

Warranties and Return Policy D-5
These provisions apply to Dell’s U.S. limited one-year
warranty only. For provisions of any on-site service
contract covering your system, refer to the separate on-
site service contract that you will receive.
L
imited One-Year Warranty
(Canada Only)
Dell Computer Corporation (“Dell”) manufactures its
hardware products from parts and components that are
new or equivalent to new in accordance with industry-
standard practices. Dell warrants that the hardware
products it manufactures will be free from defects in
materials and workmanship. The warranty term is one
year beginning on the date of invoice, as described in the
following text. This warranty is transferrable with the
warranted products.
Damage due to shipping the products to you is covered
under this warranty. Otherwise, this warranty does not
cover damage due to external causes, including accident,
abuse, misuse, problems with electrical power, servicing
not authorized by Dell, usage not in accordance with
product instructions, failure to perform required preven-
tive maintenance, and problems caused by use of parts
and components not supplied by Dell.
This warranty does not cover any items that are in one or
more of the following categories: software; sound cards;
speakers; external devices (except as specifically noted);
accessories or parts added to a Dell system after the sys-
tem is shipped from Dell; accessories or parts added to a
Dell system through Dell’s system integration depart-
ment; accessories or parts that are not installed in the Dell
factory; or DellWare products. Monitors, keyboards, and
mice that are Dell-branded or that are included on Dell’s
standard price list are covered under this warranty; all
other monitors, keyboards, and mice (including those
sold through the DellWare program) are not covered.
Dell will repair or replace products covered under this
limited warranty that are returned to Dell’s facility. To
request warranty service, you must call Dell within the
warranty period. Refer to Chapter 5, “Getting Help,” to
find the appropriate telephone number for obtaining cus-
tomer assistance. If warranty service is required, Dell
will issue a Return Material Authorization Number. You
must ship the products back to Dell in their original or
equivalent packaging, prepay shipping charges, and
insure the shipment or accept the risk of loss or damage
during shipment. Dell will ship the repaired or replace-
ment products to you freight prepaid if you use an
address in Canada. Shipments to other locations will be
made freight collect.
NOTE: Before you ship the product(s) to Dell, back up
the data on the hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, or PC Cards.
Dell owns all parts removed from repaired products. Dell
uses new and reconditioned parts made by various manu-
facturers in performing warranty repairs and building
replacement products. If Dell repairs or replaces a prod-
uct, its warranty term is not extended, except as may be
required by law.
DELL MAKES NO EXPRESS WARRANTIES
BEYOND THOSE STATED IN THIS WARRANTY
STATEMENT. DELL DISCLAIMS ALL OTHER WAR-
RANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME JURISDICTIONS
DO NOT ALLOW LIMITATIONS ON IMPLIED WAR-
RANTIES, SO THIS LIMITATION MAY NOT APPLY
TO YOU.
DELL'S RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR, REPLACEMENT, AND REFUND AS SET
FORTH IN THIS WARRANTY STATEMENT. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM ONE JURISDICTION
TO ANOTHER.
DELL DOES NOT ACCEPT LIABILITY BEYOND
THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING WITH-
OUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR
FOR LOST DATA OR SOFTWARE.
SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE PRECED-
ING EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU.