Dell Latitude LM - Manual (Page 38)

3-4 Dell Latitude LM Reference and Troubleshooting Guide
Setup Options
You can easily correct certain system problems by verify-
ing the settings for setup options. When you boot the
computer, it compares the system configuration informa-
tion with the current hardware configuration. If the
computer’s hardware configuration doesn’t match the
information recorded by the system setup options, an
error message may appear on the display.
To fix this problem, correct the appropriate options in the
Setup program. See Chapter 2, “Customizing System
Features,” for information on accessing the Setup pro-
gram. See the topic titled “Setup Program” in the online
System User’s Guide for detailed information about the
Setup program and its options.
If, after checking the setup options, you have not
resolved the problem, see Chapter 4, “Running the Dell
Diagnostics.”
M
essages and Codes
The application programs, operating system, and the
computer itself are capable of identifying problems and
alerting you to them. When this occurs, a message may
appear on the computer’s display or on an external moni-
tor (if one is attached), or a beep code may sound.
If an error message appears on the display or external
monitor, make a note of the message. See Table 3-2 for
an explanation of the message and suggestions for cor-
recting any errors. The system messages are listed
alphabetically.
NOTE: If the message is not listed in Table 3-2, check
the documentation for the application programs that
were running at the time the message appeared and/or
the operating system documentation for an explanation
of the message and a recommended action.
Table 3-2. System Error Messages
Message Cause Action
Diskette drive
A error
A connector may be loose or
the diskette may be faulty. If the diskette-drive access indicator appears in the status dis-
play panel, try a different diskette. If the problem persists,
see “Troubleshooting the Diskette Drive” found later in this
chapter.
Extended RAM
failed at off-
set: nnnn
Extended memory is not
configured properly or has
failed at the memory address
nnnn. Call Dell for technical assistance. (For instructions, see
Chapter 5, “Getting Help.”)
Failing bits:
nnnn
Memory failed at RAM
address nnnn. Call Dell for technical assistance. (For instructions, see
Chapter 5, “Getting Help.”)
Fixed disk 0
failure
The hard-disk drive failed to
initialize. See “Troubleshooting the Hard-Disk Drive” found later in
this chapter.
Fixed disk
controller
failure
The hard-disk drive
controller may be faulty. Call Dell for technical assistance. (For instructions, see
Chapter 5, “Getting Help.”)
Incorrect
drive A type—
run Setup
The diskette drive is not
identified properly in the
Setup program. Reboot the computer and press < F2 > to enter the Setup pro-
gram. Write down the setting for DISKETTE A in the Main
menu. Then call Dell for technical assistance. (For instruc-
tions, see Chapter 5, “Getting Help.”)
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User’s Guide.