Troubleshooting, Dell diagnostics, When to use the dell diagnostics – Dell Precision M6300 (Late 2007) User Manual

Page 115: Starting the dell diagnostics from your hard drive

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Troubleshooting

115

Troubleshooting

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 125 ) and run the Dell Diagnostics be
fore you contact Dell for technical
assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

NOTE:

The Drivers and Utilities media is optional and may not ship with your

computer.

Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.

NOTE:

If your computer does not display a screen image, see

"Contacting Dell

"

on page 239

.

NOTE:

If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

book.book Page 115 Wednesday, August 13, 2008 12:12 PM

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