Dell Precision M6300 (Late 2007) User Manual

Page 116

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116

Troubleshooting

2 Turn on (or restart) your computer.
3 Start the Dell Diagnostics in one of the following two ways:

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.

NOTE:

Before attempting the following option, the computer must be

powered down completely.

Press and hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, hard drive,
etc.

During the assessment, answer any questions that appear.

If failures are detected during the Pre-boot System Assessment,
write down the error code(s) and see "Contacting Dell" on
page 239.

If the Pre-boot System Assessment completes successfully, the following
message appears: "

Booting Dell Diagnostic Utility

Partition.Press any key to continue

."

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

book.book Page 116 Wednesday, August 13, 2008 12:12 PM

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