Dell Precision M6300 (Late 2007) - Manual (Page 120)

120
Troubleshooting
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
R EPLACE THE C OIN - CELL BATTERY — If you have to repeatedly reset time and date
information after turning on the computer, or if an incorrect time or date displays
during start-up, replace the coin-cell battery (see "Replacing the Coin-Cell Battery" on
page 191). If the battery still does not work properly, contact Dell (see "Contacting
Dell" on page 239).
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E NSURE THAT M ICROSOFT® W INDOWS® R ECOGNIZES THE DRIVE
Windows XP:
• Click Start and click My Computer.
Windows Vista
®
:
• Click the Windows Vista Start button and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T EST THE DRIVE
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
C LEAN THE DRIVE OR DISK — See "Cleaning Your Computer" on page 113.
C HECK THE CABLE CONNECTIONS
R UN THE H ARDWARE T ROUBLESHOOTER — See "Troubleshooting Software and
Hardware Problems" on page 145.
R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 115.
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