Mercedes-Benz G-Class 2015 - Manual (Page 24)

Information for customers in Califor-
nia
In California, you have the right to exchange a
vehicle or receive a refund of the purchase or
leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or mainte-
nance facility cannot, after several authorized
repairs, rectify considerable damage to or
malfunctions of the vehicle that are covered
by the contractual warranty. During the
period of 18 months from original delivery of
the vehicle or the accumulation of 18,000
miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair attempts
is presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) the serious defect or damage can result
in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less seri-
ous than (1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.
(3) the vehicle cannot be used for longer
than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
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Introduction