Vinten Radamec AutoCam Multicontroller II - Manual (Page 5)

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Warranty
Vinten, Incorporated (Vinten) warrants that its equipment shall be free of defects in
material and workmanship for a period of twelve (12) months from the first date of
installation, but no more than eighteen (18) months from date of shipment, and is
extended only to the original purchaser. Vinten, at its option, will repair or replace
defective components. Warranty covers only those defects that occur when the equip-
ment is used in the manner described in the Operation, Installation, and Service man-
ual. Vinten’s liability is limited to parts, material, and labor necessary to repair or
replace equipment manufactured by Vinten. Any and all consequential damages are
excluded. Consumable supplies and normal wear items are the customer’s responsi-
bility and are not covered by this warranty.
The warranty is in effect only when equipment is operated, adjusted, and maintained
in the manner described in the appropriate Operation, Installation, and Service man-
ual. Modifications, service by non-authorized service personnel, failure to provide
proper maintenance, and abuse and misuse of the equipment will void the warranty.
Repairs not covered by this warranty will be billed for parts, labor, and expenses at
the rates in effect at the time of service.
Warranty service and repair will normally be performed at the Vinten factory in Val-
ley Cottage, New York, but may, at the discretion of Vinten, be performed on the cus-
tomer site. It is the customer’s responsibility to contact Vinten and obtain
authorization prior to returning equipment for warranty service. Returned equipment
must include a Return Material Authorization (RMA) number, and a failure report
describing the nature of the failure or complaint as well as the customer’s name,
address, and a contact name and phone number.