360 Systems MAXX2400HD - Manual (Page 122)

MAXX-2400HD Owner’s Manual Page 121
Replacing a Hard Drive
Do not remove a hard drive from the server unless the diagnostic software identifies a
permanent fault. In that event, the front panel DRIVES LED will blink. Use the hard disk
management tools to verify that a drive is at fault. The application monitors many things about the
array and individual drives, and will clearly indicate whether a drive has failed.
CAUTION: Do not install drives that were not received from 360 Systems.
CAUTION: All drives in the RAID array must be identical.
Each hard drive slot is numbered 0 through 11, as are the drives. If for any reason one or
more drives have been removed, they must be reinstalled in the same location, the drive number
matching the numbered location. Installation in the wrong location will destroy data stored on all
the drives.
1. Shutdown the server using the front panel button. After it has shut down, turn off the rear
AC power switch.
2. Remove the front panel as described above.
3. Unplug the 4-conductor power connector, and the wide data connector from the drive.
4. Pull the black knob to release the drive carrier. The knob will pop out slightly; it is not
removable.
5. To install a new drive, slide its mounting plate into the correct position in the drive shelf,
and push the black knob in until it clicks. The drive is now secured. Reattach the power
and data cables.
6. Replace the front panel and tighten the two thumb screws until they are just snug.
7. Turn on the rear panel AC switch.
8. Turn the system ON using the front panel button, and check the RAID array status.
9. Verify correct operation of the server.
Factory Repair Policy
A video server being returned under warranty shall be sent to 360 Systems, freight prepaid, in
the original or equivalent packaging. Call 360 Systems for a return authorization number before
returning a product. Have your serial number and software version number available for reference.
Use the following address for shipping and correspondence. 360 Systems’ offices are open
Monday through Friday, from 8:30 AM to 5:00 PM, Pacific Time.
360 Systems Telephone (818) 991-0360
Customer Service Dept. Fax (818) 991-1360
31355 Agoura Road E-mail [email protected]
Westlake Village, CA 91361 Website www.360systems.com