Troubleshooting, Power source recording/playback recording – Canon XH A1 User Manual
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Additiona
l Infor
m
a
tion
E
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon
Service Center if the problem persists.
Power Source
Recording/Playback
Recording
Problem
Cause
Solution
Camcorder will not turn on.
Battery pack is not correctly attached. Attach the battery pack correctly.
The camcorder switches off by
itself.
Power save function has been
activated.
Turn on the camcorder.
The screen switches on and off.
Battery pack is exhausted.
Replace or charge the battery pack.
Problem
Cause
Solution
Buttons will not work.
Cassette is not loaded.
Load a cassette.
“
” flashes on the screen.
Condensation is detected.
See reference page.
“REMOVE THE CASSETTE”
appears on the screen.
Camcorder stopped operating to
protect the tape.
Remove the cassette and reinsert it.
The wireless controller will not
work.
Camcorder and wireless controller
are not set to the same remote
sensor mode.
Change the remote sensor modes.
Batteries of the wireless controller
are exhausted.
Replace the batteries.
Abnormal characters appear on the
screen. The camcorder does not
operate properly.
This camcorder uses a
microcomputer. External noise or
static electricity may cause abnormal
characters to appear on the screen.
Disconnect the power source and
reconnect it after a short time. If the
problem still persists, disconnect the
power source and press the RESET
button with a pointed item. Pressing
the RESET button resets all
settings.
–
Problem
Cause
Solution
The
dial is not in the OFF
position but the POWER indicator
is off.
The LED indicators option in the
customized functions is set to
[02 OFF].
Set the [LED] setting to one of the
other types.
The STANDBY lever is at the LOCK
position.
Turn the STANDBY lever to the
STANDBY position.
Image will not appear on the
screen.
The
dial is not set to a
recording program.
Set the
dial to a recording
program.
“SET THE TIME ZONE, DATE AND
TIME” appears on the screen.
Time zone, date and time are not set,
or the built-in rechargeable lithium
battery is exhausted.
Set the time zone, date and time. If
necessary, power the camcorder
with the compact power adapter and
leave it connected with the
dial set to OFF for at least 24 hours
to recharge the built-in battery
before making the settings.
Pressing the start/stop button will
not start recording.
Cassette is not loaded.
Load a cassette.
The
dial is not set to a
recording program.
Set the
dial to a recording
program.
The lock switch is set to prevent the
operation of the controls on the
carrying handle.
Slide the lock switch to the left to
enable the operation of the carrying
handle controls.
Camcorder will not focus.
Autofocus does not work on that
subject.
Focus manually.
Viewfinder is not adjusted.
Adjust the viewfinder with the
dioptric adjustment lever.
Lens is dirty.
Clean the lens.
The tally lamp will not light up.
The tally lamp option in the customized
functions is set to [02 OFF].
Set the [TALLY LAMP] setting to
[ON] or [BLINK].