Canon BJC-8500 - Manual (Page 130)

Troubleshooting 125
T
roubleshooting
■ If you are using a media other than Plain Paper, check the Quick ref-
erence media loading table and make sure the media you are using can
be loaded in the paper cassette. (☞ 55)
Make sure the front corners of the stack are below the tabs.
10 Insert the paper cassettes and the paper output receiver.
11 Close the top cover..
12 If a print job is in progress, press the RESUME button to resume print-
ing.
During a long print job, do not allow the printed sheets to stack higher
than 15 mm (about 1/2 inch), approximately 50 sheets of Plain Paper
or 40 sheets of High Resolution Paper HR-101.
Problem : Media jams during manual feed.
When a jam occurs during manual feeding, the printer beeps twice and the
ERROR lamp lights orange.
Make sure you are using the correct feed method for the media. (☞ 55)
■ Envelopes and Banner Paper cannot be loaded manually
■ Paper thicker than 0.25 mm cannot be loaded manually
■ A5 and B5 size paper cannot be loaded manually for long edge feed
(landscape orientation)
Make sure you are performing manual feeding correctly. Align the left edge
of the sheet with the left side of the manual feed slot, insert the sheet into the
printer until it stops and hold it for about two or three seconds until the
printer pulls it into the feed slot then release it.
■ Open the front cover. If the sheet is feed correctly you will see about 1
mm of the top edge of the sheet. If the top edge is not straight, press the
paper release lever, remove the sheet and try again.
■ If you are loading a Fabric Sheet, you will not see the top edge of the
sheet (1 mm). Review the correct procedure for feeding this media.
( ☞ 78 )