Service return sheet, 27 pit wizard instruction manual – Novak Pit Wizard User Manual

Page 27

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27

PIT WIZARD INSTRUCTION MANUAL

SERVICE RETURN

SHEET

IF YOUR PIT WIZARD IS NOT OPERATING PROPERLY, COMPLETE ALL INFORMATION ON
THIS SHEET (OR A COPY), AND RETURN IT WITH YOUR PIT WIZARD.

3

RETURN SHIPPING

Please select a UPS shipping method**:

GROUND 3-DAY

2-DAY

NEXT DAY

**If method is not selected, unit will be shipped UPS Ground.

Units Serviced Under Warranty: Units shipped back
to one of the 48 continental U.S. states will be
shipped UPS Ground at no charge. However, if 3-
Day, 2-Day, or Next Day Air is indicated, or if the
warranty repair is being sent outside of the 48
continental states, current UPS rates will be charged.
All International repairs are shipped Air-Mail.
Units Not Covered Under Warranty:
Current UPS
shipping fees will be added to the service cost.

4

PAYMENT INFORMATION

Select payment method

.

®

MasterCard

®

COD Cash

COD Check

If COD is indicated, UPS COD fees will be added to shipping

charges. If a payment method is not indicated (or if charge card/
check is not approved) unit will be shipped back COD Cash.

PAYMENT BY CREDIT CARD:

Credit Card# ___________________________________

Card Holder's Name ____________________________

Exp. Date __________ Signature __________________

PAYMENT BY COD CHECK

(info. from your check):

Name ______________________ Phone ____________

Address ____________________ City ______________

State ____ Zip ________ D.L. # ___________________

5

AUTHORIZATION TO SERVICE UNIT

I authorize Novak Electronics, Inc. to service the
enclosed Pit Wizard as I have indicated.

Signature ____________________ Date ________

SHIP DATA LINK TO:

NOVAK ELECTRONICS, INC. 18910 Teller Avenue, Irvine, CA 92612 USA • Attn: Service Dept.

NOTE: Please read the Trouble-Shooting Guide and all instructions before sending in your
Pit Wizard for service. If the unit operates normally when received, a $15.00 inspection fee
will be charged. Be sure to check the batteries before returning.

CUSTOMER'S RETURN SHIPPING ADDRESS

NAME

DAYTIME PHONE

DATE

ADDRESS

(UPS will not deliver to a PO Box)

CITY

STATE

ZIP CODE

COMPANY (If applicable)

Residential

Commercial

( )

1

DESCRIPTION OF PROBLEM

Has this unit ever worked properly?

Yes

No

Has unit ever been sent in for service?

Yes*

No

*Attach a copy of the previous service invoice to this sheet.

2

CLAIMING WARRANTY?

YES An itemized sales receipt or previous

service invoice dated within the last
120 days must be stapled to this sheet.
Please read the Warranty Statement. If
no provisions have been voided, the
unit will be replaced/repaired at no
charge.

Purchase Date ______________________

Purchased From ____________________

Dealer's PH# ( ) ________________

NO Unit will be replaced/repaired for

applicable service costs plus shipping
and handling.

Pricing and policy information subject to change without notice.

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