Dish Network Duo 322 - Manual (Page 86)

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Residential Customer Agreement
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other requests for credit, you can contact our Commercial Customer Service Center by
telephone or in writing. You must contact us within sixty (60) days of the time you receive
the billing statement for which you are seeking corrections. Failure to timely notify us of a
dispute shall constitute acceptance of the bill. Undisputed portions of the billing statement
must be paid before the next billing statement is issued to avoid an administrative fee for late
payment. All payments for Services must be made directly by you to us. DISH Network
shall have no obligation to provide Services for which payment is made by you to a third
party.
F. In addition to the amounts due for Services, you agree to pay the fees referenced
below ("Fees") when applicable. DISH Network reserves the right to increase these Fees or
add additional Fees in the future, in our sole discretion:
Smart Card Replacement Fee $50.00
Additional Outlet Programming Access Fee (monthly, per receiver)$4.99
Late Payment Fee
$5.00
Change of Service Fee $5.00
Duplicate Billing Statement Fee $2.00
Overnight Delivery Fee $18.00
Restart Fee $25.00
Returned Payment Fee $25.00
Service Access Fee (monthly) $5.00
Offset Fee $2.00
Ledger Request Fee $5.00
Pay-Per-View Automated Fee $1.00
Pay-Per-View Fee $5.00
3. CANCELLATION OF SERVICE
A. Your Service will continue until cancelled as provided for herein. Your subscription
will be automatically renewed unless you contact us to cancel as provided for in the next
paragraph.
B. You have the right to cancel your Service for any reason at any time by notifying us
via telephone or in writing at the phone number or address set forth on page 1, above. Please
be aware that certain promotional offers have a minimum subscription commitment (usually
12 months) and if you cancel your service prior to the expiration of that commitment, certain
early termination fees may apply.
C. DISH Network has the right to terminate your Services at any time without
providing notice to you if: (i) you fail to pay your bill when it is due; (ii) we receive
confirmation that you have received the Services, or any part of the Services without paying
for them; or (iii) you otherwise violate the terms of this Agreement.
D. If your Service is cancelled for any reason, you are still responsible for payment of
all outstanding balances accrued, including any applicable Fees.
E. You understand that charges for Services, once charged to your account, are
nonrefundable. For monthly subscriptions, the cancellation will be effective at the end of the
period covered by the last monthly bill. No refunds or credits will be provided in connection
with the cancellation of monthly subscriptions. For annual or other multi-month
subscriptions, the cancellation will be effective as of the date the multi-month subscription
expires. Because you are receiving a discounted price in exchange for your agreement to pay
for your services on an annual or other multi-month basis, in the event you cancel the
Services prior to expiration of your multi-month subscription, you understand and agree that
you are not entitled to any refund or credit for the unused portions of the multi-month
subscription and that we have the right to retain any prepaid monies as liquidated damages.