Denon AV SURROUND RECEIVER AVR-5308CI User Manual

Page 112

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Symptom

Cause

Countermeasure

Page

Cannot connect
to network.

• The settings of the SSID

and network key (WEP) are
incorrect.

• The reception is poor and the

signals cannot be received.

• There are multiple networks and

the usable channels overlap.

• Match the network settings with

the AVR-5308CI’s settings.

• Shorten the distance from the

wireless LAN’s access point,
remove any obstacles and
otherwise improve visibility, then
try reconnecting. Also install
away from microwave ovens
and the access points of other
networks.

• Set the access point’s channel

settings away from the channels
used for other networks.
Alternatively, connect using a
network cable.

36 ~ 38

Played sound is
interrupted or
sound cannot be
played.

• There are multiple networks and

the usable channels overlap.

• Set the access point’s channel

settings away from the channels
used for other networks.
Alternatively, connect using a
network cable.

G

Wireless LANH

Symptom

Cause

Countermeasure

Page

Cannot login
to Rhapsody.
(“Username
or Password
is incorrect” is
displayed)

• Login information is incorrect.

• Trial period has expired.

• Check if the Username for

Rhapsody has been properly
entered.

• Re-enter the Password. (Password

is not displayed.)

• Get a full account.
www.rhapsody.com/denon/signup

38

38

65, 68

Cannnot play.

• When the trial period has finished,

there is a limit to the playing time
and number of tracks that can be
played.

• Get a full account.
www.rhapsody.com/denon/signup

65, 68

Stops in the
middle of playing.

• When the trial period has finished,

there is a limit to the playing time
and number of tracks that can be
played.

• Get a full account.

65, 68

Cannot compile
Playlist.

• The AVR-5308CI does not

respond to playlist compilation.

• When the playlist is compiled in

“PC Application”, it is registered
to “My Library”. In this way, the
playlist can be played in AVR-
5308CI.

b

Need full account.

Cannot delete
Rhapsody
Channel
registered in “My
Channels”.

• Cannot be done with AVR-

5308CI.

• Delete from “PC Application”.

Cannot delete
Tracks, Playlists,
Channels
registered in “My
Library”.

• Cannot be done with AVR-

5308CI.

• Delete from “PC Application”.

b

Need full account.

G

XM Satellite RadioH

Symptom

Cause

Countermeasure

Page

“CHECK XM

TUNER” is

displayed in the

XM mode.

• The XM Mini-Tuner is not

installed or not fully seated in the

XM Mini-Tuner Dock or the XM

Mini-Tuner dock is not connected

to the AVR-5308CI.

• Confirm the XM Mini-Tuner is

fully seated in the dock and check

the XM Mini-Tuner dock cable is

connected to the AVR-5308CI.

20

“CHECK

ANTENNA” is

displayed in the

XM mode.

• The XM antenna is not connected

to the XM Mini-Tuner Dock or the

XM antenna cable is damaged.

• Check that the XM antenna

is securely connected to the

XM Mini-Tuner Dock and check

the antenna cable for damage.

Replace the XM antenna if the

cable is damaged.

20

0

Get
ting Star

ted

Connections

Set
up

Pla
ybac

k
Remot

e Contr

ol

Multi-Zone

Inf
or

mation

Tr

oubleshooting

AVR5308CIEU_100_初校作成中.indd 109

2008/05/26 9:44:07

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