Appendix a-9 – Baby Lock Spirit (BLPY) Instruction and Reference Guide User Manual
Page 173
 
TROUBLESHOOTING
Main
te
nan
ce
a
nd 
Tr
oubl
es
hoo
ting
Appendix A-9
A
1
Machine does not 
operate 
There is no pattern selected.
Select a pattern.
E-3, E-58
“Start/Stop” button was not pushed.
Press the “Start/Stop” button.
B-11
Main power switch is not turned on.
Turn the main power to ON.
B-17
Presser foot is not lowered.
Lower the presser foot.
B-11
All keys and buttons have been locked by
.
Press
to unlock all keys and
buttons.
B-46, B-49
Nothing happens, 
even if the LCD 
display is pressed 
The screen has been locked.
Press either of the following keys to unlock
the screen.
—
The LCD screen is 
fogged up.
Condensation has formed on the LCD screen.
After a while, the cloudiness will disappear.
—
Embroidery pattern 
does not sew out 
correctly 
Thread is twisted.
Use scissors, etc., to cut the twisted thread 
and remove it from the race, etc. 
E-97
Fabric was not inserted into the frame correctly 
(fabric was loose, etc.). 
If the fabric is not stretched tight in the frame, 
the pattern may turn out poorly or there may 
be shrinkage of the pattern. Set the fabric 
into the frame correctly. 
E-14
Stabilizing material was not attached.
Always use stabilizing material, especially 
with stretch fabrics, lightweight fabrics, 
fabrics with a coarse weave, or fabrics that 
often cause pattern shrinkage. See your 
authorized retailer for the proper stabilizer.
E-11
There was an object placed near the machine, 
and the carriage or embroidery frame hit the 
object during sewing. 
If the frame bumps something during sewing, 
the pattern will turn out poorly. Do not place 
anything in the area where the frame may 
bump it during sewing. 
E-21
Fabric outside the frame edges interferes with 
the sewing arm, so the embroidery unit cannot 
move. 
Reinsert the fabric in the embroidery frame so 
that the excess fabric is away from the 
sewing arm, and rotate the pattern 180 
degrees.
E-14
Fabric is too heavy, so the embroidery unit 
cannot move freely. 
Place a large thick book or similar object 
under the arm head to lightly lift the heavy 
side and keep it level.
—
Embroidery pattern 
does not sew out 
correctly 
Fabric is hanging off the table.
If the fabric is hanging off the table during 
embroidery, the embroidery unit will not 
move freely. Place the fabric so that it does 
not hang off the table or hold the fabric to 
keep it from dragging. 
E-21
Fabric is snagged or caught on something.
Stop the machine and place the fabric so that 
it does not get caught or snagged. 
—
Embroidery frame was removed during sewing 
(for example, to reset the bobbin). The 
embroidery foot was bumped or moved while 
removing or attaching the embroidery frame, or 
the embroidery unit was moved.
If the embroidery foot is bumped or the 
embroidery unit is moved during sewing, the 
pattern will not turn out. Be careful when 
removing or reattaching the embroidery 
frame during sewing. 
E-26
Stabilizer is incorrectly attached, for example, it 
is smaller than the embroidery frame.
Attach the stabilizer correctly.
E-11
Loops appear on the 
surface of the fabric 
when embroidering
The thread tension is incorrectly set.
Adjust the thread tension.
E-30 to E-32
The tension of the upper thread is incorrectly 
set for the combination of the fabric, thread and 
pattern being used.
Use the embroidery needle plate cover.
E-22
The combination of the bobbin case and 
bobbin thread is incorrect.
Change the bobbin case or bobbin thread so 
that the correct combination is used.
E-21
Embroidery unit does 
not operate 
There is no pattern selected.
Select a pattern.
E-3, E-58
Main power switch is not turned on.
Turn the main power to ON.
B-17
Embroidery unit is not attached correctly.
Reattach the embroidery unit correctly.
B-44
Embroidery frame was attached before the unit 
was initialized. 
Perform the initialization process correctly.
B-44
Pointer of embroidery 
foot “W+” with LED 
pointer does not 
indicate the position 
correctly
With thick or elastic fabric, the position will be 
misaligned only at raised parts in the fabric.
Manually adjust the position according to the 
thickness of the fabric.
B-48
With fabric having a very uneven surface, the 
position is not correctly aligned.
The pointer indication should be used only as 
a reference.
B-47
Problem
Cause
Solution
Page