Troubleshooting – Digital Audio Labs Livemix CS-DUO Personal Mixer User Guide User Manual

Page 46

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LIVEMIX CS-DUO

44

TROUBLESHOOTING

MY CS-DUO UNIT IS NOT POWERING ON.

Make sure that your CS-DUO unit is connected, with a standard network cable, to an output on

your MIX-16/32 unit. The green light on the CS PORT will illuminate when power is connected

and the yellow light will illuminate when there is a problem receiving information from the MIX-

16/32.

Make sure that your MIX-16/32 is powered on.

I DO NOT HEAR ANY SOUND COMING OUT OF MY HEADPHONES OR STAGE MONITOR.

Check and make sure that the master volume knob for your mix is turned up. Also ensure that the

volume levels on each channel are appropriate.

I DO NOT HEAR ANY SOUND FROM MY MEDIA PLAYER CONNECTED TO THE AUX INPUT.

From the Accessory Channels screen, make sure the volume for the Aux Input source is turned up.

I DO NOT HEAR ANY SOUND FROM A SPECIFIC CHANNEL IN MY MIX.

Make sure that the channel is not muted. If it is muted, you will see a red mute label next to the

channel name on the overview screen.

Verify that the channel is connected properly to the AD-24 or configured properly if using the

Dante Option Card.

I AM ADJUSTING THE PANNING BUT EVERYTHING STILL SOUNDS MONO.

Go to Mix Tools/Stereo Mix Settings/Master Output and make sure that your CS-DUO unit is set

to Headphones Stereo and not Balanced Mono.

MY PERSONAL MIX SOUNDS DRY AND CLINICAL. I DON’T FEEL ANY CONNECTION WITH

THE OTHER MUSICIANS OR THE AUDIENCE.

From the Accessory Channels screen, select the Ambient Mic channel and then ROTATE the

ADJUST knob to add some ambient sound to your mix.

You might also try adding some reverb by pressing the Master Volume knob and selecting Master

Reverb.

I CAN’T HEAR THE AMBIENT MIC OR INTERCOM.

Make sure the CS-DUO is not set to Balanced Mono mode. In Balanced Mono mode, the ambient

mics and intercom are turned off to reduce feedback. It also keeps the intercom out of the floor

wedges.

MY “B” SIDE DOESN’T SEEM TO BE WORKING.

The CS-DUO might be in the Linked Mode. PRESS and HOLD both Master Volume knobs to exit

the Linked Mode.

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