Chapter 4 problem isolation, Problem isolation – Datalogic Scanning QUICKSCAN QD 2300 User Manual

Page 21

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Product Reference Guide

15

Chapter 4

Problem Isolation

This chapter provides troubleshooting information, technical specifications, and signal descrip-
tions (pinouts).

Problem Isolation

Table 3

provides problem/remedy information for use in troubleshooting scanner functions.

Table 3. Troubleshooting

Problem

Possible Causes

Possible Solutions

Beeper Indications (Also see

LED and Beeper Indications on page 10

)

Scanner emits frequent beeps. (USB
host interface only.)

The USB bus may put the scanner in a
state where power to the scanner is
cycled on and off more than once.

This is normal and usually happens when
the host cold boots.

Scanner emits low/high/low beeps.

ADF transmit error.

Refer to the Advanced Data Formatting Pro-
grammer’s Guide for information about ADF
programming.

Invalid ADF rule is detected.

Scanner emits low/high beeps.

Input error, incorrect bar code or Cancel
bar code was scanned.

Scan the correct numeric bar codes within
range for the parameter programmed.

Scanner emits low/high/low beeps.

The Code 39 buffer was erased or there
was an attempt to clear or transmit an
empty buffer.

Normal when scanning the Code 39 Buffer-
ing Clear Buffer bar code or upon attempt
to transmit an empty Code 39 buffer.

Scanner emits low/high/low/high beeps.

Out of host parameter storage space.

Scan

Default Parameters on page 21

.

Out of memory for ADF rules.

Reduce the number of ADF rules or the
number of steps in the ADF rules.

Scanner emits high/low beeps.

The scanner is buffering Code 39 data.

Normal.

Scanner emits high/high/high/low
beeps.

RS-232 receive error.

Normal during host reset. Otherwise, set the
scanner's RS-232 parity to match the host
setting.

Scanner emits four long low beeps.

A transmission error was detected in a
scanned bar code. The data is ignored.

This occurs if a unit is not properly config-
ured. Verify programmed options.

Scanner emits four short high beeps
(USB only).

Scanner has not completed initialization.

Wait several seconds and scan again.

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