GAI-Tronics 226-700 Hanset VoIP Telephones with Keypad - Manual (Page 23)

Pub. 42004-445H
V O IP I NDUSTRIAL H ANDSET T ELEPHONES P AGE 21 of 24
f:\standard ioms - current release\42004 instr. manuals\42004-445h.doc
02/15
Troubleshooting
Table 6. Troubleshooting Chart
Problem Possible Solution
Low volume If the volume is low, increase the volume level in the telephone’s
programming configuration.
High volume If the volume is high, decrease the volume level in the telephone’s
programming configuration.
Front panel push buttons
are not operational Verify the push buttons are properly configured.
Verify power is applied to the unit.
Inputs not operational Check the input connections.
Verify the inputs are properly configured.
Outputs not operational Check the output connections.
Verify the outputs are properly configured.
Cannot make or receive
calls Check the connection of the LAN cable.
Verify that power is applied to the unit.
Verify the LAN parameters have been configured properly.
Verify the telephone has been set up on the network.
No power indication Check the power connections.
If using PoE, check the operation of the PoE equipment.