Grass Valley K2 Summit 3G v.8.0 - Manual (Page 46)

2. When a message prompts you to confirm, click Yes .
All messages are removed from the StatusPane and logging database.
Exporting log files
This topic describes how to export log files from the K2 Summit 3G system. The log files can include
the following:
• All applications messages
• The Windows Event Log
• Logs from the media database
• Dr. Watson messages.
The exported log files are combined in a ZIP file. The ZIP file can be sent to Grass Valley product
support where they can analyze the logs to determine the operational status of your system.
NOTE: ExportLog does not export StatusPane messages. To capture StatusPane messages, you
can copy StatusPane messages to the clip board.
When you export the log zip file, you must either export it to a location that is not protected by the
K2 Summit 3G system write filter, or else disable the write filter before exporting.
1. Do one of the following to open the Export Log dialog box.
• In AppCenter click System | Export Log .
• From the Windows desktop, click Start | Programs | Grass Valley| Export logs .
• From the Windows desktop, click Start | Run , type c:\profile\exportlog in the Run
dialog box, then click OK .
The Export Log dialog box opens.
2. Select the logs to export.
46 K2 Summit 3G Production Client Service Manual 02 February 2012
System Messages