Amprobe – Amprobe DMIII-Multitest Power-Quality-Recorder User Manual
Page 83
AMPROBE
DMIII MULTITEST
EN-81
15. SERVICE
15.1. WARRANTY CONDITIONS
Congratulations! Your new instrument has been quality crafted according to quality
standards and contains quality components and workmanship. It has been inspected for
proper operation of all of its functions and tested by qualified factory technicians according
to the long-established standards of our company.
Your instrument has a limited warranty against defective materials and/or workmanship for
one year
from the date of purchase provided that, in the opinion of the factory, the
instrument has not been tampered with or taken apart.
Should your instrument fail due to defective materials, and/or workmanship during
this
one year
period, a no charge repair or replacement will be made to the original
purchaser. Please have your dated bill of sale, which must identify the instrument
model number and serial number and call the number listed below:
Repair Department
ATP
– Amprobe, TIF, Promax
Miramar, FL
Phone:
954-499-5400
800-327-5060
Fax: 954-499-5454
Website:
www.amprobe.com
Please obtain an RMA number before returning product for repair.
Outside the U.S.A. the local representative will assist you. Above limited warranty covers
repair and replacement of instrument only and no other obligation is stated or implied.
15.2. SERVICE
If the instrument does not operate properly, before contacting the after-sales service check
cables as well as test leads and replace them if necessary.
Should the instrument still operate improperly check that the operation procedure is correct
and conforms with the instructions given in this manual.
If the instrument is to be returned to the after-sales service or to a dealer transportation
costs are on the customer’s behalf. Shipment shall be however agreed upon.
A report must always be enclosed to a rejected product stating the reasons of its return.
To ship the instrument use only the original packaging material; any damage that may be
due to no-original packing shall be charged to the customer.