PLANET ICA-8350 User Manual

Page 100

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3Mega-Pixel Vandal Proof Fish-Eye IP Camera

ICA-8350

101

Chapter 14.Troubleshooting & Frequently Asked

Questions

Question

Answer or Resolution

Features

The video and audio
codec is adopted in the
device.

The device utilizes H.264, MPEG4 and JPEG triple
compression to providing high quality images. Where H.264
and MPEG4 are standards for video compression and JPEG
is a standard for image compression.
The audio codec is defined as G.711/G.726 for RTSP
streaming.

The maximum number of
users accesses the
device simultaneously.

The maximum number of users is limited to 20. However, it
also depends on the total bandwidth accessed to this device
from clients. The maximum data throughput of the device is
around 100~200Mbps for UDP mode and 50Mbps for HTTP
mode. Therefore, the actual number of connected clients is
varying by streaming mode, settings of resolution, codec type,
frame rate and bandwidth. Obviously, the performance of the
each connected client will slow down when many users are
logged on.

The device can be used
outdoors or not.

The device is weatherproof.

Install this device

Status LED does not
light up.

• Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and re-power
it on again.
• If the problem is not solved, the device might be faulty.
Contact your dealer for further help.

The network cabling is
required for the device.

The device uses Category 5 or better UTP cable allowing 10
Base-T, 100 Base-TX, or 1000 Base-T networking.

The device will be
installed and work if a
firewall exists on the
network.

If a firewall exists on the network, port 80 is open for ordinary
data communication. The HTTP port and RTSP port need to
be opened on the firewall or NAT router.

The username and
password for the first
time or after factory
default reset

Username = admin and Password = admin.
Note that it’s all case sensitivity.

Forgot the username
and password

Follow the steps below.
1. Restore the factory default setting by pressing and holding

down more than 5 seconds on the device.

2. Reconfigure the device.

Forgot the IP address of

Check IP address of device by using the PLANET IPWizard II

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