PLANET ICA-8350 - Manual (Page 103)

3Mega-Pixel Vandal Proof Fish-Eye IP Camera
ICA-8350
104
server running on your LAN.
• Check the configuration of the router settings allow the
device to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
The unreadable
characters are displayed. Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
Frame rate is slower
than the setting. • The traffic of the network and the object of the image affect
the frame rate. The network congestion causes frame rate
slower than the setting.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
• Ethernet switching hub can smooth the frame rate.
Blank screen or very
slow video when audio is
enabled. • Your connection to the device does not have enough
bandwidth to support a higher frame rate for the streamed
image size. Try reducing the video streaming size to 384 x
384 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the device.
Image Transfer on e-mail
or FTP does not work. • Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Video quality of the device
The focus on the
Camera is bad. • The lens is dirty or dust is attached. Fingerprints, dust, stain,
etc. on the lens can degrade the image quality.
The color of the image is
poor or strange. • Adjust White Balance.
• To insure the images you are viewing are the best they can
be, set the Display property setting (color quality) to 16bit at
least and 24 bit or higher if possible within your computer.
•The configuration on the device image display is incorrect.
You need to adjust the image related parameters such as
brightness, contrast, hue and sharpness properly.
Image flickers. • Wrong power line frequency makes images flicker. Make
sure the 50 or 60Hz format of your device.
• If the object is dark, the image will flicker. Make the condition
around the Camera brighter.
Noisy images occur. The video images might be noisy if the device is located in a
very low light environment. Make the condition around the
camera brighter.
Miscellaneous
Cannot play the
recorded ASF file Have installed Microsoft’s DirectX 9.0 or later and use the
Windows Media Player 11.0 or later to play the AVI filed
recorded by the Device.