Sony Cyber-shot DSC-RX100 IV - Manual (Page 237)

Dolby and the double-D symbol are trademarks of Dolby Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Microsoft, Windows and DirectX are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
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iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
SDXC logo is a trademark of SD-3C, LLC.
Android and Google Play are trademarks or registered trademarks of Google Inc.
Wi-Fi, the Wi-Fi logo, Wi-Fi Protected Setup are registered trademarks or trademarks of
the Wi-Fi Alliance.
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States and in other countries.
DLNA and DLNA CERTIFIED are trademarks of Digital Living Network Alliance.
Eye-Fi is a trademark of Eye-Fi Inc.
In addition, system and product names used in this manual are, in general, trademarks or
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[266] Troubleshooting If you have problems If you have problems
Troubleshooting
If you experience trouble with the product, try the following solutions.
1. Check the items under “Troubleshooting”, then check the product.
If a message such as “C/E:□□:□□” appears on the screen, refer to the self-diagnosis
display.
2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then
turn on the power.
3. Initialize the settings.
4. Consult your dealer or local authorized service facility. Additional information on this