Images cannot be played back. [301, The date and time are not displayed. [302, The image cannot be deleted. [303 – Sony Cyber-shot DSC-RX100 IV User Manual

Page 247: The image was deleted by mistake. [304, The control wheel does not work, Images cannot be played back, The date and time are not displayed, The image cannot be deleted

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[300] Troubleshooting

Troubleshooting

Shooting still images/movies

The control wheel does not work.

[Wheel Lock] is on. Hold down the Fn button until the lock is released, or set the [Wheel

Lock] to [Unlock].

[301] Troubleshooting

Troubleshooting

Viewing images

Images cannot be played back.

Make sure that the memory card is fully inserted into the product.

The folder/file name has been changed on your computer.

When an image file has been processed by a computer or when the image file was

recorded using a model other than this product, playback on this product is not

guaranteed.

The product is in USB mode. Disconnect the product from the computer.

Use PlayMemories Home to play back on this product images that are stored on your

computer.

[302] Troubleshooting

Troubleshooting

Viewing images

The date and time are not displayed.

The screen display is set to display images only. Press DISP (Display Setting) on the

control wheel to display the information.

[303] Troubleshooting

Troubleshooting

Viewing images

The image cannot be deleted.

Cancel the protection.

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