Samsung S-Box Signage UHD Player Pro User Manual
Page 84
84
Troubleshooting for Anynet+
Problem
Possible Solution
Anynet+ does not work.
•
Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
•
Check if the Anynet+ device power cord is properly connected.
•
Check the Anynet+ device’s Video/HDMI cable connections.
•
Check whether
Anynet+ (HDMI-CEC)
is set to
On
in the
System
menu.
•
Check whether the remote control is Anynet+ compatible.
•
Anynet+ doesn’t work in certain situations. (initial setup)
•
If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your
product off and on again.
•
Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+.
•
Check if the Anynet+ device is properly connected to the product and check if the
Anynet+ (HDMI-CEC)
is set to
On
in the
System
menu.
I want to exit Anynet+.
•
Press the
SOURCE
button on the product remote control and select a non- Anynet+ device.
The message “
Disconnecting
Anynet+ device ...
” appears on
the screen.
•
You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
•
Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.
The Anynet+ device does not
play.
•
You cannot use the play function when initial setup is in progress.
The connected device is not
displayed.
•
Check whether or not the device supports Anynet+ functions.
•
Check whether or not the HDMI cable is properly connected.
•
Check whether
Anynet+ (HDMI-CEC)
is set to
On
in the
System
menu.
•
Search Anynet+ devices again.
•
Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
•
Some HDMI cables may not support Anynet+ functions.
•
If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected,
please repeat the device scan.