Samsung S-Box Signage UHD Player Pro - Manual (Page 93)

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Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic. The plastic smell is normal and disappears over time.
Video playback is choppy.
Check the cable connection and connect it again if required.
Use a standard cable.
Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message " The
defined resolution is not currently supported. " appears.
The message " The defined resolution is not currently supported. " appears if the input source
resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
HDMI Black Level is not functioning properly on an external
device with HDMI YCbCr output.
This function is available only when a source device with RGB signal, such as a DVD player and
STB, is connected to the product to HDMI cable.
The IR sensor is not functioning.
Press a button on the remote control and check that the power indicator blinks.
• If the power indicator does not blink, check the connection between the external IR cable
and the device, and turn off and then on the power switch of the device.
• If the power indicator does not blink although the cable is connected correctly and the
power switch has been turned off and then on again, contact the nearest service center.
In power-saving mode, when the input source is
DisplayPort , PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off . Alternatively, configure the PC
display output settings again. Ensure the product is turned on.
When booting the PC with the input source set to
DisplayPort , the BIOS and booting screens do not appear.
Boot the PC when the product is turned on or when the input source is not DisplayPort .