Epson Home Cinema 3800 HDR Pixel-Shift 4K UHD 3LCD Home Theater Projector - Manual (Page 137)

137
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• Connect no more than two devices that support HDMI Link at the same time.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure the Wireless LAN Power setting is set to On .
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
• Make sure the connected device is on and operating properly.
• Make sure you are using the correct Epson wireless LAN module.
Parent topic: Solving Problems
Related references
Projector Network Settings - Network Menu
Event ID Code List
Optional Equipment and Replacement Parts
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.