Denon DNP-2000NE High-Resolution DAC Audio Streamer with HEOS (Silver) - Manual (Page 118)

Music files on PC or Mac cannot be played back (USB-DAC)
This unit is not recognized on the computer.
0
Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after reconnection, connect to a different USB port.
( v p. 25)
0
Restart your computer.
0
Check the OS of your computer. ( v p. 48)
0
When your computer is running on Windows, a dedicated driver software should be installed. ( v p. 49)
This unit is not selected as the playback device.
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Select this unit as the playback device in the sound settings on the computer. ( v p. 48)
“Signal Unlock” is displayed.
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When digital audio signals cannot be detected properly, “Signal Unlock” is displayed. ( v p. 56)
“Unsupported” is displayed.
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“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the settings on your computer or player software.
( v p. 56)
0
If the computer you use is macOS, please check if the DNP-2000NE format is set below 384.0 kHz using the Audio MIDI Setup. ( v p. 55)
Contents Connections Playback Settings Tips Appendix
118
Front panel Rear panel
Remote control
unit
Index