Ricoh fi-8040 Desktop Scanner User Manual

Page 234

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For details, refer to

Conditions Required to Accurately Detect Overlapped Documents

(Multifeed) (page 97)

.

If necessary, specify the area to detect overlapped documents.
For details, refer to

Specifying the Area to Detect Overlapped Documents [Document check

area specification for Multifeed Detection] (page 340)

.

●

Did you scan a thick document such as a plastic card?

Solution

Perform one of the following for a scan:

●

Use the intelligent multifeed detection function.

●

Disable the setting to detect overlapped documents by the ultrasonic sensor.

●

Scan with Manual Single Mode.

●

Did you fan the documents before loading them?

Solution

Fan the documents.
For details, refer to

Preparation (page 86)

.

●

Have the documents just been printed out from a copy machine or a laser printer?

Solution

Fan the documents a few times to remove static electricity.
For details, refer to

Preparation (page 86)

.

●

Is the document stack thinner than 5 mm?

Solution

Up to 5 mm in thickness of the document stack can be loaded. Reduce the number of sheets to
make the document stack thinner than 5 mm.

●

Is the Roller Set S installed correctly?

Solution

Install the Roller Set S correctly.
For details, refer to

Replacing the Roller Set S (page 168)

.

●

Is the Roller Set S clean?

Solution

Clean the Roller Set S.
For details, refer to

Daily Care (page 150)

.

Troubleshooting

234

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